Terms of service

Terms of Service

Last Updated: October 17, 2026

Welcome to Alpha Wholesale Trading Co. By accessing our website (www.alphawholesaleus.com) or placing an order, you agree to the following Terms of Service.

1. General Information

Alpha Wholesale Trading Co. is a U.S.-based wholesale distributor specializing in Toys & Novelties and Frozen & Ice Cream products.

Our website is primarily intended for businesses, retailers, and wholesale buyers.

We reserve the right to update our products, pricing, and website policies at any time.

2. Products & Pricing

All product prices are listed in U.S. dollars unless otherwise stated.

Product availability, descriptions, packaging, and pricing may change without prior notice.

We make every effort to provide accurate product information. However, we reserve the right to correct errors or inaccuracies and cancel affected orders when necessary, subject to applicable law.

3. Orders & Payments

Orders are subject to acceptance and product availability.

Payment must be completed using the available payment methods at checkout unless alternative payment arrangements have been approved by Alpha Wholesale.

We reserve the right to decline or cancel orders in cases of suspected fraud, payment issues, or product unavailability.

4. Shipping & Delivery

Toys & Novelties orders are generally shipped from our Illinois warehouse using UPS, FedEx, or USPS.

Frozen products may require specialized refrigerated truck delivery.

Shipping charges and estimated delivery times vary depending on product type, order size, and destination.

For additional details, please review our Shipping Policy.

5. Returns & Refunds

Due to the nature of wholesale transactions, Toys & Novelties purchases are generally considered final sales.

Frozen products are not eligible for standard returns due to their perishable nature and specialized shipping requirements.

Customers experiencing damaged, defective, missing, or incorrect items should contact our Customer Care team.

All refund or replacement requests are reviewed individually in accordance with our Return & Refund Policy and applicable law.

6. Product Use & Responsibility

Customers are responsible for ensuring that products purchased are suitable for their intended resale or business use and comply with applicable local regulations.

Product images are for illustrative purposes, and actual packaging or appearance may vary.

7. Limitation of Liability

To the extent permitted by applicable law, Alpha Wholesale Trading Co. is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes liability or customer rights that cannot legally be excluded.